Return Policy
At Bestiecoss, we strive to provide you with the best shopping experience possible. However, we understand that sometimes you may need to return or exchange an item. Our return policy is designed to be fair, flexible, and hassle-free.

Eligibility for Returns
To be eligible for a return, your item must meet the following conditions:

1. The item is in its original condition, with all original tags, packaging, and accessories included.
2. The item has not been worn, used, or altered in any way.
3. The item is returned within the specified return window (see below).

Return Window
You can return an item within 7 to 14 days of delivery. For defective or damaged items, please contact us within 24 hours of delivery.

Types of Returns
We offer the following types of returns:

1. Full Refund: You can return an item for a full refund, minus any shipping costs.
2. Exchange: You can exchange an item for a different size, color, or style.
3. Wallet Credit: You can return an item for Wallet credit, which can be used towards future purchases.

Return Procedure
To initiate a return, please follow these steps:

1. Contact our customer support team via email, phone, or chat.
2. Provide your order number, reason for return, and whether you'd like a refund, exchange, or store credit.
3. Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to proceed.

Refund Processing
Refunds will be processed within 5-7 business days of receiving the returned item. Refunds will be issued in the original form of payment.

Exceptions
The following items are not eligible for returns:

1. Final sale or clearance items.
2. Items that have been worn, used, or altered.
3. Items that are damaged or defective due to customer misuse.

Contact Us
If you have any questions or concerns about our return policy, please don't hesitate to contact us:

Email: mailto:support@bestiecoss.com

Thank you for shopping with Bestiecoss!